Frequently Asked Questions

Overview

Find answers to common questions about our ethical hacking services, pricing, legality, timelines, and how engagements are scoped and delivered.

Everything you need to know about our services, process, and security standards.

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Process & Logistics

Credentials & Trust

Industries & Compliance

Is hiring a hacker legal?

Hiring an 'ethical hacker' or 'white hat hacker' for legitimate security testing purposes (like penetration testing) is 100% legal when you own the systems being tested or have explicit written permission. We strictly adhere to all laws and regulations, including the Computer Fraud and Abuse Act (CFAA) in the US and GDPR in Europe.

How long does a penetration test take?

The duration depends on the scope and complexity. A simple web app test might take 3-5 days, while a full enterprise network assessment could take 2-4 weeks. We provide a detailed timeline in our initial proposal.

Do you need access to my code?

It depends on the type of test. 'Black box' testing simulates an external attacker with no prior knowledge. 'White box' testing involves full access to source code and architecture for a deeper audit. 'Gray box' is a mix. We can recommend the best approach for your goals.

How much does a penetration test cost?

Pricing varies based on scope (number of IPs, pages, roles). A small web app test might start at $3,000, while a complex enterprise assessment can range from $15,000 to $50,000+. We provide custom quotes after a brief scoping call.

Do you offer re-testing?

Yes, one round of re-testing (verification) is typically included in our standard packages to ensure that the identified vulnerabilities have been successfully patched.

Are your hackers certified?

Yes, our team holds industry-recognized certifications such as CEH (Certified Ethical Hacker), OSCP (Offensive Security Certified Professional), CISSP (Certified Information Systems Security Professional), and others. We vet all team members rigorously.

Do you sign Non-Disclosure Agreements (NDAs)?

Yes, absolutely. We prioritize client confidentiality above all else. We are happy to sign a mutual NDA before any discussion of sensitive details or project scope begins. Your data and identity are kept strictly confidential.

Results & Deliverables

What do I get at the end of the project?

You receive a comprehensive report including: an executive summary for management, a technical breakdown of all findings, risk ratings (CVSS), proof-of-concept evidence, and detailed remediation steps for your developers.

What if you don't find any vulnerabilities?

It is extremely rare to find zero issues. However, if your security is top-notch, we will document the robust controls you have in place. A 'clean' report is a valuable validation of your security posture for stakeholders.

Can you help with HIPAA compliance?

Absolutely. We perform HIPAA-specific risk assessments and penetration tests to ensure your healthcare application protects ePHI (electronic Protected Health Information) effectively.

Cybersecurity FAQ: Hiring Ethical Hackers Explained

Cyberlord works only on authorized security engagements with written scope, documented approval, confidentiality controls, and reporting that leadership and technical teams can act on.

Typical projects include penetration testing, vulnerability assessment, incident response, cybersecurity consulting, reputation defense, and post-engagement remediation planning.

Each engagement starts with goals, systems in scope, risk tolerance, legal authorization, communication paths, and the evidence required for a useful remediation plan.

The result is practical security guidance: prioritized findings, business impact, technical reproduction notes, remediation steps, and follow-up support for teams that need to close gaps quickly.